FREQUENTLY ASKED QUESTIONS AND TALKING POINTS – RESIDENTIAL SERVICES
Is it safe for you to be servicing my home?
We continue to monitor and follow the guidance of the Center for Disease Control and Prevention (CDC) to ensure the safety of our customers and all our employees as it pertains to the coronavirus (COVID-19).
Additionally, we continue to follow policies and procedures we have in place to address issues that may arise in the coming weeks. We plan to complete an exterior service at your home. This will include performing a comprehensive exterior inspection to identify possible pest entry points, performing a preventive perimeter treatment, eliminating accessible wasp nests, and removing spiders and cobwebs.
How do I know that you will not infect me with the virus?
Our number one priority is the protection of all our employees and customers. We have implemented policies and practices across our business to address current and new issues that may arise in the coming weeks. We provide health and hygiene best practices information to our employees and instituted many protection policies for employees and customers (cleaning practices at our office/warehouse location including equipment and vehicles) and ensuring personal protective equipment is utilized. We implemented social distance measures. We have instructed all employees to stay home if sick and we are sending reminders.
Why are you here if everyone is supposed to be exercising “social distancing”?
Homeland Security, the state of Florida, and the counties in which we operate have designated and confirmed that pest control is an essential service, and we can and should continue to protect the public health of our customers and their property. We plan to complete an exterior service at your home, which helps us with social distancing.
Why do I need the service?
Since many people are exercising “social distancing” they are spending more time at home and proving pest protection is essential for the protection of your family’s health and safety. During this time of year, many insects are emerging, and it is important to maintain control of these pests:
Roof rats spread disease like salmonellosis through pantry foods contaminated with their droppings. Rats contaminating food or food preparation surfaces can transmit food poisoning. Roof rats become sexually mature between two and five months, producing four to six litters per year, producing four to six litters per year that consist of six to eight young each.
Norway rats will gnaw away parts of the home to enlarge a potential entryway, and often burrow their way inside by digging. Older buildings are at higher risk for rodent problems. Norway rats can be carriers of various diseases that can transfer to humans through rat urine and feces.
Mice can contaminate about ten times the amount of food they eat, and feed 15-20 times per day. They can squeeze through a hole ¼-inch wide. Mice carry many serious disease pathogens. Most mice species are known for their ability to reproduce very quickly. A single female can produce up to eight liters per year, with an average of six pups per litter.
German cockroaches can lay 40 eggs at a time, which mature in about two months. Because they reproduce rapidly, infestations quickly become severe. German roaches are hardy and fast-moving and have few natural predators inside human habitats.
Flies can carry a variety of disease pathogens harmful to humans. Flies pick up bacteria, fungi, and viruses, and then spread these pathogens by contamination of food and water. Drain fly and fruit fly populations will quickly multiply if they go unchecked without treatment.
What type of service are you going to do?
We will focus on the exterior of your home. This will include performing a comprehensive exterior inspection to identify possible pest entry points, performing a preventive perimeter treatment, eliminating accessible wasp nests, and removing spiders and cobwebs.